Return & Refund Policy

Last Updated: 30 March 2026

1. Overview

At BLUETAPE CLOTHING PRIVATE LIMITED, we are committed to delivering quality products and a seamless shopping experience. If you are not fully satisfied with your purchase, this policy outlines how returns, refunds, and exchanges are handled.

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2. Return Eligibility

You may request a return if the following conditions are met:

• The item is damaged, defective, or incorrect
• The size does not fit (subject to exchange availability)
• The product is unused, unworn, and in its original condition
• All tags, packaging, and invoices are intact

Return Window

Return requests must be submitted within 5 days of delivery.

Note: Returns that do not meet these conditions may be declined.

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3. Non-Returnable Items

The following items are not eligible for return:

• Innerwear, lingerie, and socks (for hygiene reasons)
• Clearance or “Final Sale” products
• Customized or altered items
• Gift cards or promotional items

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4. How to Initiate a Return

To request a return:

1. Email us at info@bluetapeclothing.com with your order details
2. Our team will review and verify your request
3. Once approved, we will arrange a pickup or provide return instructions

⚠️ Please do not send products back without prior approval.

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5. Refund Policy

Refunds are processed after the returned item is received and inspected.

Refund Methods

• Original payment method (for prepaid orders)
• Bank transfer or store credit (if applicable)
• COD orders: refunded via bank transfer or store credit

Processing Time (TAT)

Refunds are initiated within 3–5 business days after approval.
Actual credit time may vary depending on your payment provider.

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6. Exchange Policy

We offer exchanges in the following cases:

• Size issues
• Damaged or defective products
• Incorrect items delivered

Exchanges are subject to product availability.
If the requested item is unavailable, you will receive a refund or store credit.

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7. Damaged, Defective, or Incorrect Items

If you receive a faulty or wrong product:

• Inform us within 48 hours of delivery
• Share clear photos or videos for verification

Once verified, we will arrange a replacement or full refund at no extra cost.

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8. Return Shipping Charges

• Free return shipping for damaged or incorrect products
• For size exchanges or preference-based returns, shipping charges may apply

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9. Order Cancellation

• Orders can be cancelled only before shipment
• If cancelled before dispatch → Full refund
• Once shipped → Cancellation not allowed

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10. Late or Missing Refunds

If your refund has not been received:

1. Check your bank account
2. Contact your payment provider
3. If still unresolved, reach out to us

📧 Email: info@bluetapeclothing.com

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11. Contact Us

For any return, refund, or exchange queries:

BLUETAPE CLOTHING PRIVATE LIMITED
📧 Email: info@bluetapeclothing.com
📞 Phone: +91 7397860363
📍 Address: G/F, A-6/84, Gali No-03, Gurunanak Pura,
Laxmi Nagar, New Delhi, East Delhi, Delhi – 110092